Chris Walker was appointed to the position of Senior Vice President and Chief Commercial Officer at The Leading Hotels of the World, Ltd. in June 2021. Mr. Walker brings more than two decades of hospitality, sales and marketing expertise to the Company, where he started in 2014 as Senior Vice President of Sales – Americas and later was appointed to Senior Vice President, Global Sales.
As Chief Commercial Officer Mr. Walker is focused on maximizing membership and sales impact for the Company. He is responsible for the strategic management of Leading Hotels’ worldwide sales team that is spread across more than 20 international offices from New York to Paris to Shanghai. Additionally, he leads the hotel member portfolio and development strategy, elevating Leading Hotels’ member value proposition. Under his purview, Mr. Walker is working with his team to deliver an enhanced experience for the portfolio’s more than 400 members, while expanding Leading Hotels’ presence in key growth markets.
In his position as Senior Vice President, Global Sales, Mr. Walker was responsible for leading the global sales organization and strategy across the Americas, Asia Pacific, Europe, Middle East, and Africa. He brought greater alignment across the more than 20 sales locations throughout the world to drive maximum impact for Leading Hotels’ members and the company’s global client base. As Senior Vice President, Sales-Americas, Mr. Walker streamlined sales efforts while driving double digit annual hotel revenue growth within some of the company’s largest offices. He oversaw technology implementations to increase sales efficiency and process redesign to enhance relationships with hoteliers and critical sales accounts.
Mr. Walker spent more than 10 years with Hyatt Hotels and he held various positions within the organization, including Director of Partner Marketing and Vice President of Brand Experience for four of Hyatt’s brands. He was responsible for the brand development and management of Hyatt Place and Hyatt House, two of Hyatt Hotels' fastest growing brands worldwide as well as the launch of all-inclusive brands Hyatt Ziva and Hyatt Zilara. Mr. Walker also held positions at American Express in their Service Delivery Network and Consumer Travel Network leading Fine Hotels & Resorts, American Express' Luxury Hotel program for Premium Card members.
Mr. Walker earned his M.B.A. from Harvard Business School and a B.S. degree in Geomatics Engineering from the University of Calgary.