FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
If I am no longer able to attend, can I get a refund?
If I am no longer able to attend, can I get a refund?
The below refund policy applies to all the ILC-related events
- Greater than 60 days prior to the event you can get a full refund or put your full purchase towards another one of our events in the next 12 months
- Greater than 30 days out you can have 50% of your purchase refunded or you can use 100% of your purchase towards another of our events in the next 12 months
- Within 30 days out we don’t offer any refunds…sorry about that!
- If you purchased a pass to our Philadelphia event in 2020 that got postponed due to the pandemic, your credit can still be used for our future events. Please email Jackie Kelly at [email protected] to redeem your credit.
The below refund policy applies to all the ILC-related events
- Greater than 90 days prior to the event you can get a full refund or put your full purchase towards another one of our events in the next 12 months
- Greater than 30 days out you can 50% of your purchase refunded or you can use 100% of your purchase towards another of our events in the next 12 months
- Within 30 days out we don’t offer any refunds…sorry about that!
- If you purchased a pass to our Philadelphia event in 2020 that had to be postponed due to the pandemic, you may use your credit for our INDIE Confab: Philadelphia event this July 12 & 13th. Please email Jackie Kelly at [email protected] to redeem your pass.
What happens to my contact info?
What happens to my contact info?
The Independent Lodging Congress® retain attendees’ contact information for periodic email blasts related to the Independent Lodging Congress®. The Congress and its event manager will never share attendees’ contact information with any third party.
The Independent Lodging Congress® retains attendees’ contact information for periodic email blasts related to the Independent Lodging Congress®. The Congress and its event manager will never share attendees’ contact information with any third party.
Is there an exhibitor's area?
Is there an exhibitor's area?
Yes, we reserve a given area for our sponsors to display marketing materials. However, we will note that we are NOT a trade show.
Yes, we reserve a given area for our sponsors to display marketing materials. However, we will note that we are NOT a trade show.
What to wear?
What to wear?
Cool & Casual... show off your style and stay away from typical business garb. Don't go for your power pantsuit; Put on a pair of jeans you feel fresh to death in with your favorite shirt. Comfort & confidence are key.
Cool & Casual... show off your style and stay away from typical business garb. Don't go for your power pantsuit; Put on a pair of jeans you feel fresh to death in with your favorite shirt. Comfort & confidence are key.
Do you have accessibility needs?
Do you have accessibility needs?
Reach out to [email protected] to fulfill your requests.
Reach out to [email protected] to fulfill your requests.
Looking For Accommodations?
Looking For Accommodations?
Take a look at our upcoming events page and click into the event you are attending for information about special rates for hotels in the area!
Not on the site yet? E-mail [email protected] for information
Take a look at our upcoming events page and click into the event you are attending for information about special rates for hotels in the area!
Not on the site yet? E-mail [email protected] for information
You're still here? Did we not satisfy your Questions?
You're still here? Did we not satisfy your Questions?
E-mail [email protected] to get those questions answered!
E-mail [email protected] to get those questions answered!
Join our Mailing List
Copyright 2019 Independent Lodging Congress
Copyright 2019 Independent Lodging Congress
